Thank you for choosing San Catrin! We greatly appreciate your support of our small business. Please review our shipping policy below to ensure you have the best experience possible.
Domestic Shipping Only
At this time, we are only able to ship orders within the United States. As a small brand, we're focusing on providing exceptional service to our domestic customers. We apologize for any inconvenience this may cause to our international customers, and we hope to expand our shipping capabilities in the future.
Orders typically take 1-3 business days to process before they are shipped out. During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience and assure you that we are working diligently to get your order to you as quickly as possible.
We offer standard shipping through our trusted carriers. The estimated delivery time varies depending on your location, but typically ranges from 3-7 business days after the order has been processed. Please note that unforeseen circumstances such as weather, carrier delays, or other factors beyond our control may impact delivery times.
We offer free standard shipping on all orders within the United States. For those who require expedited shipping, there will be an additional fee which will be calculated at checkout based on your location and chosen shipping method.
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor the progress of your package until it reaches its destination.
Please ensure that your shipping address is accurate and complete. We are not responsible for orders that are delayed or lost due to incorrect or incomplete information provided.
Returns and Exchanges
For information on our returns and exchanges policy, please refer to our Returns Policy Page.
If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact our customer support team at email@example.com
Thank you for your understanding and support. We look forward to serving you!